Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to DogCity App and DogCity Ltd and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to DogCity App include DogCity. By using the DogCity App, you consent to the data practices described in this statement.

Collection of your Personal Information 

In order to better provide you with services offered on DogCity, we may collect personally identifiable information, such as your: Name, Age, Gender and Mobile number. We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the DogCity App. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future. 

Use of your Personal Information 

DogCity collects and uses your personal information to operate and deliver the services you have requested. DogCity may also use your personally identifiable information to inform you of other products or services available from DogCity and its affiliates. 

Sharing Information with Third Parties 

DogCity does not sell, rent or lease its customer lists to third parties. DogCity may share data with trusted partners to help perform statistical analysis, send you email or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to DogCity, and they are required to maintain the confidentiality of your information. DogCity may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on DogCity App; (b) protect and defend the rights or property of DogCity; and/or (c) act under exigent circumstances to protect the personal safety of users of DogCity, or the public. 

Tracking User Behaviour 

DogCity may keep track of the platform analytics, such as usability of features, amounts of posts per day, use users visit within DogCity, in order to determine what DogCity services are the most popular. This data is used to improve the usability of the platform.

Automatically Collected Information 

Information about your computer hardware and software may be automatically collected by DogCity. This information can include: your IP address and phone type. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of the DogCity App. 

Security of your Personal Information 

DogCity secures your personal information from unauthorized access, use, or disclosure. DogCity uses the following methods for this purpose: End to end encryption to ensure what you share can be seen only by you, and nobody in between, not even DogCity App. We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet that are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed. 

Children Under Thirteen 

DogCity does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. 

External Data Storage Sites 

We may store your data on servers provided by third party hosting vendors with whom we have contracted. 

Changes to this Statement 

DogCity reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our app, and/or by updating any privacy information on this page. Your continued use of the DogCity App Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy. 

Contact Information 

DogCity welcomes your questions or comments regarding this Statement of Privacy. If you have any concerns about privacy at DogCity or want to speak to our Data Controller, please email hello@dogcityapp.com with a thorough description of your issue and we will try to resolve it for you.